Tesla plans Australian mobile servicing

Proposed to roll out in the third quarter of the year, Tesla has announced plans to offer a free mobile servicing scheme in an effort to boost the appeal of its electric vehicles (EVs) outside of Australia’s capital cities.

The proposal states, that Tesla technicians will travel to the homes or businesses of owners in specially fitted-out vehicles on a scheduled day to do routine annual maintenance.

The program, currently only available in the US and United Kingdom will cost no more than a normal dealership service.

A Tesla Australia spokesman says the scheme will support the US automaker’s bid for more reach across Australia.

“It’s far easier to fit out a Tesla Model X or Model S than it is to build a new dealership,” he says “It provides better customer service.

“The mobile vehicle will come in handy in places like Perth and South Australia but also locally [in major capitals] when people don’t need to come into the service centre.

“I don’t know how many vehicles we will have on hand in total but I’m sure it will grow over time.”

he company says the free mobile servicing scheme is financially sustainable in part because it does not operate on profits from aftersales servicing like other manufacturers, but from up-front capital from purchases.

An eight-year/160,000km warranty is offered by Tesla.

In the United Kingdom, Tesla has just transformed a fleet of 21 used Model S cars to service vehicles equipped with diagnostic devices, tools on a rack of sliding trays, a compressor, a charger for power tools and even a coffee machine.

Source: Auto Talk – Volume 4 | Issue 12 July 2018

24 Jul 2018

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